![[Copy]Custom COLOR DC025 GRAVEL TORAY](https://img-va.myshopline.com/image/store/1762402080527/IMG-7487.png?w=955&h=852&q=100)
[Copy]Custom COLOR DC025 GRAVEL TORAY
Shipping And Return
1. Shipping Scope
Available for orders shipped to countries outside the manufacturer's base location.
Standard shipping rates apply based on destination and package weight.
2. Delivery Timeline
Estimated delivery: 7–30 business days (varies by region).
Expedited shipping options may be available for select destinations at additional cost.
3. Duties & Taxes
Buyers are responsible for all import duties, taxes, and customs fees applicable in their country.
Manufacturer provides necessary documentation (e.g., commercial invoice, HS codes) to facilitate customs clearance.
For ddp country provide no customs duty, no VAT, no hidden fees at delivery.
4. Returns & Refunds
Damaged Items: Contact support within 48 hours of delivery with photos/videos for resolution.
Wrong Item: Return unopened original packaging for a refund or exchange.
Non-Defective Returns: Not accepted for custom-made or personalized products.
5. Warranty & Support
Warranty claims follow the terms outlined in the Carbon Fiber Frame Warranty Policy (e.g., 2-year coverage for manufacturing defects).
International customers must submit proof of purchase and defect details via email to ceccottibike@hotmail.com.
6. Additional Notes
Shipments may require signatures for high-value items.
Manufacturer is not liable for delays caused by customs or local postal services.
Policy subject to change based on international trade regulations.
Contact: ceccottibike@hotmail.com
Contact Us
We strive to put every customer at the centre of our attention. Should you have any questions about our products and services, please feel free to contact us. We will respond to your enquiry within 24 hours.
Whatsapp: +86 19907691394
Email: ceccottibike@hotmail.com
Service Hours: 9:00 AM –12:00 PM
PayPal Secure Payment Guarantee
- 100% Secure payment via official PayPal encrypted channel
- Enjoy PayPal Buyer Protection for your transactions
- No need to expose your card details to merchants
- Official payment process with traceable transaction records
Packing included:
Frame Fork Seatpost Clamps Hanger Headsets handlebar
Painting Time 15-20days For normal color.
Oem/Diy color Based painting designing and quantity.contact with Whatsapp.
Warranty For 2 Years.
Shipping for Most of Europen and USA Via DDP Logistical, Shipping time about 15-20days more or less base on different country. （No Risks of customs duties, VAT)
Ship Other country Base on link logistical, Customer have possible need to Pay tax base on custom ruler for different country.
Frame Spec：
Model:DC025 Disc Gravel
Avaliable Size: XS-S-M-L-XL
Material: Toray T1000
BB: T47 Thread （Width 86mm）
Wheel: 700C 47c Max
Headsest: Up 52mm Down 52mm
Seatpost: Aero
Brake Disk : F160mm, R140mm
Open:F100*12mm, R142*12mm
Weight: As follow picture
![[Copy]Custom COLOR DC025 GRAVEL TORAY](https://img-va.myshopline.com/image/store/1762402080527/IMG-7487_1445x.png?w=955&h=852&q=100)
![[Copy]Custom COLOR DC025 GRAVEL TORAY](https://img-va.myshopline.com/image/store/1762402080527/IMG-7487_1800x.png?w=955&h=852&q=100)